Warranty

The manufacturer's official warranty on all hardware — we are an official dealer and work with the vendors directly.

What is covered

  • Official warranty

    From 12 months on all hardware

  • Genuine stock only

    Sourced direct from manufacturers

  • Engineer-led support

    Help choosing and configuring

Making a claim

  1. Message a manager: the order number and a description of the fault

  2. Bring or ship the device to our warehouse

  3. Diagnostics at the manufacturer's service centre

  4. Repair or replacement under the manufacturer's terms

Keep the receipt and the factory packaging — a claim needs both.

Still have questions?

We answer during working hours — by phone or on Telegram.

Mon–Fri 9:00–18:00 · Sat 10:00–14:00